Privacy Policy

This Privacy Policy applies to verolabs.co and the forms, communications, and services made available through this website (the “Site”). “Vero”, “we”, “us”, and “our” refer to Vero Technology.

Customer products, private platforms, or services provided under a separate agreement may be governed by additional privacy or data-processing terms.

We may collect the following categories of information:

• Information you provide, such as your name, work email address, phone number, company, role, inquiry type, and message when you contact us or request a demonstration.
• Subscription information, such as your email address and communication preferences when you sign up for updates.
• Technical and usage information, such as IP address, browser and device type, referring page, pages visited, interactions, approximate region, timestamps, and diagnostic or security events.
• Cookie and similar technology data used to remember preferences, understand Site usage, prevent abuse, and keep the Site reliable.

We use information to:

• Respond to inquiries, arrange demonstrations, provide support, and communicate with you.
• Operate, maintain, secure, and improve the Site and our services.
• Understand how visitors use the Site and measure the effectiveness of our content.
• Send product or company updates where you have requested them, with an option to unsubscribe.
• Comply with legal obligations, enforce our terms, and protect Vero, our users, and others.

Where applicable law requires a legal basis, we process personal information based on your consent, steps taken at your request before entering into a contract, performance of a contract, our legitimate interests in operating and securing our business, or compliance with legal obligations.

We do not sell your personal information. We may share it with service providers that support hosting, website analytics, communications, security, and business operations, subject to appropriate obligations. We may also disclose information when required by law, to protect rights and safety, or in connection with a merger, financing, acquisition, or transfer of all or part of our business.

Vero is based in Vietnam, and some service providers may process information in other countries. Where required, we use appropriate safeguards for cross-border transfers and take steps to ensure information receives a level of protection consistent with applicable law.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and security records, resolve disputes, and meet legal requirements. Retention periods vary according to the type of information and the reason it was collected.

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have rights to request access, correction, deletion, restriction, or a copy of your personal information, or to object to certain processing. You may withdraw consent where processing relies on consent and unsubscribe from marketing communications at any time.

To make a request, contact us using the details below. We may need to verify your identity before completing it, and some rights may be subject to legal exceptions.

The Site may use cookies and similar technologies for essential functions, security, preferences, and analytics. You can control cookies through your browser settings. Blocking some cookies may affect how parts of the Site work.

The Site is intended for business and professional audiences and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and remove it where appropriate.

We may update this policy from time to time. We will publish the revised version on this page and update the effective date above. Material changes may also be communicated through other appropriate channels.

For questions or requests concerning this Privacy Policy or your personal information, contact Vero Technology in Ho Chi Minh City, Vietnam.